Privacy Policy

Privacy Policy

Last updated: 12 May 2026

Welcome to Social Jet (“Social Jet”, “we”, “our”, or “us”).

This Privacy Policy explains how Social Jet collects, uses, discloses, and protects your personal data when you visit our website, engage our services, attend our events, participate in campaigns, or otherwise interact with us.

By using our services or providing us with your personal data, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

a) Personal Information You Provide

This may include:

  • Full name
  • Email address
  • Mobile number
  • Company name
  • Job title
  • Billing information
  • Social media handles
  • Marketing preferences
  • Any information submitted through forms, surveys, WhatsApp, or email correspondence

b) Influencer & Creator Information

For influencer campaigns, we may additionally collect:

  • Social media analytics and audience insights
  • Demographic data
  • Engagement statistics
  • Content submissions
  • Payment details for invoicing and payouts

c) Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Website usage data
  • Cookies and tracking data
  • Pages visited and session duration

2. How We Use Your Information

We may use your information to:

  • Provide and manage our services
  • Respond to enquiries and requests
  • Manage influencer campaigns
  • Process payments and invoices
  • Communicate with clients, creators, and partners
  • Improve our website and services
  • Send marketing communications and promotional updates
  • Analyse campaign performance and audience engagement
  • Comply with legal and regulatory obligations

3. Marketing Communications

We may send you marketing emails, WhatsApp messages, SMS communications, newsletters, and promotional content relating to our services, campaigns, events, and industry updates.

You may opt out at any time by:

  • Clicking the unsubscribe link in our emails
  • Replying “STOP” to SMS communications where applicable
  • Contacting us directly

4. Sharing of Information

We may share your information with:

  • Clients and campaign partners
  • Influencers and creators participating in campaigns
  • Payment processors and accounting providers
  • Advertising and analytics platforms
  • Technology and software vendors
  • Professional advisers, including legal and accounting firms
  • Government or regulatory authorities where required by law

We do not sell your personal data to third parties.

5. Data Retention

We retain personal data only for as long as reasonably necessary to:

  • Fulfil the purposes outlined in this Privacy Policy
  • Comply with legal, tax, or accounting obligations
  • Resolve disputes and enforce agreements

6. Protection of Personal Data

We implement reasonable administrative, technical, and physical safeguards to protect personal data against unauthorised access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to:

  • Improve website functionality
  • Analyse traffic and user behaviour
  • Personalise user experience
  • Support advertising and remarketing campaigns

You may adjust your browser settings to disable cookies, although certain website functions may not operate properly.

8. Third-Party Platforms

Our services may involve third-party platforms including but not limited to:

  • Instagram
  • TikTok
  • Facebook
  • Google
  • LinkedIn
  • YouTube

Your interactions with these platforms are governed by their own privacy policies and terms of service.

9. International Transfers

Your personal data may be processed or stored outside Singapore by our team members, service providers, or technology partners.

Where applicable, we take reasonable steps to ensure that transferred data receives appropriate protection consistent with applicable privacy laws.

10. Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Withdraw consent
  • Request deletion of your data
  • Object to certain processing activities

To make such requests, please contact us using the details below.

11. Singapore PDPA Compliance

Singapore residents’ personal data will be handled in accordance with the Personal Data Protection Act 2012 (“PDPA”).

Where required, we will seek consent before collecting, using, or disclosing personal data for specific purposes.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page with the revised effective date.

Continued use of our services after updates constitutes acceptance of the revised policy.

13. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact:

Social Jet
Email: [email protected]
Website: socialjet.sg